Terms and Conditions
1. SCOPE OF APPLICATION
The following General Terms and Conditions (GTC) apply to all orders placed through our online shop. Our online shop is exclusively aimed at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
2. CONTRACTING PARTY, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase contract is concluded with Happi Wandeu, Marie Claudine.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products non-bindingly in the shopping cart and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive a confirmation by e-mail.
3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language(s) available for concluding the contract: German
We store the contract text and send you the order data and our General Terms and Conditions in text form. You can view the contract text in our customer login.
4. DELIVERY CONDITIONS
In addition to the stated product prices, shipping costs may apply. You can find more detailed information on any applicable shipping costs in the offers.
We deliver by shipping only. Self-collection of the goods is not possible.
We do not deliver to packing stations.
5. PAYMENT
The following payment methods are generally available in our shop:
Credit card
By placing the order, you provide your credit card details. Your card will be charged immediately after placing the order.
PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.
Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.
Amazon Pay
To pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, authenticate yourself with your access data and confirm the payment instruction. The payment transaction will be carried out within one banking day after placing the order. A banking day is any working day except Saturdays, public holidays nationwide, and December 24 and 31 of each year. You will receive further information during the ordering process.
6. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact us immediately. The failure to make a complaint or contact us has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, it helps us to assert our own claims against the carrier or transport insurance.
7. WARRANTY AND GUARANTEES
Applicability of statutory liability for defects
Unless expressly agreed otherwise below, the statutory liability for defects applies.
The following limitations and reductions of deadlines do not apply to claims for damages caused by us, our legal representatives or vicarious agents
* in case of injury to life, body or health
* in case of intentional or grossly negligent breach of duty and malice
* in case of breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
* within the scope of a guarantee promise, if agreed, or
* if the scope of application of the Product Liability Act is open.
Limitations against consumers
For the purchase of used goods by consumers, the following applies: if the defect occurs after one year from the delivery of the goods, claims for defects are excluded. Defects that occur within one year of the delivery of the goods can be asserted within the statutory limitation period of two years from the delivery of the goods.
Guarantees and customer service
Information on any additional guarantees and their exact conditions can be found with the respective product and on special information pages in the online shop.
8. LIABILITY
For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
* in case of injury to life, body or health,
* in case of intentional or grossly negligent breach of duty,
* in case of guarantee promises, if agreed, or
* if the scope of application of the Product Liability Act is open.
In case of breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
9. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
General Terms and Conditions created with the Trusted Shops [https://legal.trustedshops.com/] legal text editor in cooperation with FÖHLISCH Lawyers [https://foehlisch.com].
